Customer Care
Contact us at 1-864-527-0488 or email us at sales@ezzafashion.com
If you are having problems buying online you can also place your order over the phone by speaking with one of our home shopping representatives.
We will be happy to guide you through your shopping experience, assist with any questions that you may have and ensure completion of your order.
To get in touch, please call us on: 888-570-5562.
Our Customer Care Department is open as follows:
• 9am to 6pm (EST time) Monday to Saturday
• Sunday - closed
Domestic Shipping
Orders are shipped USPS first class or priority mail. We ship Monday through Saturday within 48 hours of purchase. Ezza Fashion will notify you if there are any additional delays. All orders receive insurance and tracking information. Orders usually arrive within 5 to 10 business days
Returns:
Customers are able to return items within 30 days from when the order was received for store credit. Returns must be received in new, unworn and unwashed condition with tags attached. Items that do not meet these criteria or are non-returnable will be denied. Ezza Fashion is not responsible for any shipping charges that may occur from a return.
- All accessories (including belts, hats, sunglasses, scarves, & bags).
- All fashion jewelry