Returns Policy

All items on our site are available for a refund within 60 days of receipt of the item. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds are processed within 5 business days from receiving merchandise and you will receive an email confirmation once your refund has been authorized and processed. Please allow an additional 2 business days for the refund to show up on your account.

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Standard Shipping: 

• Australia / United States / Canada / United Kingdom / France Shipping Estimates: 7-15 business days
• International Shipping Estimates: 10-15 business days

* See Shipping Policy for additional detail.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.